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How can I see who's logged in during my shift?

310 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 16, 2022    Queues

 

To see which other service providers are logged in during your shift, hover over the queue status icon (green circle) beside the "askaway" queue.

This will show you who is logged in and what their status is (e.g. Available, Busy, etc.).

To learn more about how you can see how many active chats your colleagues are handling, check out the FAQ "How can I see how many active chats my colleagues are currently handling?"