Skip to main content

Service Provider FAQs

Browse and search frequently asked questions.

How can I add bold and italics to chat messages?

1414 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 15, 2022    Chat Features

 

In LibraryH3lp, you can add bold and italics to messages you send to patrons. This can be especially helpful when sending example citations.

To send bold text, surround the text with asterisks: *this will be bold* will display as this will be bold

To send italics, surround the text with underscores: _show me the italics!_ will display as show me the italics!

Note: This will also work for patrons sending you messages. But, if a patron simply copies and pastes formatted text into chat and sends, it will not retain its formatting.