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218 views | 0 Vote this question as useful. 0 Vote this question as not useful. | Last updated on Mar 15, 2022 Unexpected Patrons
On AskAway, you may sometimes respond to a patron who has an unexpected request, behaviour, or support needs. AskAway has guidelines to help you respond when this situations arises. This includes a:
If you are responding to one of these situations, follow the steps on the Unexpected Patrons page on the AskAway website.
If you have any questions, please contact the Admin Centre.